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Privacy statement

This privacy statement relates to this Go Energy Shopping website (www.ofgem.gov.uk).

Privacy

Go Energy Shopping will use any personal information collected from this website in accordance with the Data Protection Act 1998. Go Energy Shopping  does not directly collect information about you .Go Energy Shopping will not disclose information about you to third parties without your prior consent.

Security

Go Energy Shopping has taken measures to ensure an adequate level of security for personal information processed via its website.

Links

The website contains links to other sites which are completely unrelated to Go Energy Shopping. This privacy statement does not apply to these sites nor are we responsible for the content and practices of these websites.

Individuals' rights

You have the right to access your information held about you by Go Energy Shopping and where necessary, to have it amended if it is inaccurate.

To exercise your rights or to obtain more information, please contact:

Head of Information Management
Ofgem
9 Millbank
London
SW1P 3GE
Tel: 020 7901 7011
Email: foi@ofgem.gov.uk

Cookies In Use on This Site

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:
• Make our website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

A cookie notification dropdown will appear every time to the site if the cookie has been deleted or has expired from the the browser.

More about specific cookies we use:

has_js Drupal - Informs the site whether you have javascript enabled in your browser settings. It can deliver content in a suitable way depending on your settings. It expires when you close the browser.
__utma Google Analytics - Google Analytics uses this cookie name to track anonymous traffic on the site.
__utmb Google Analytics - Google Analytics uses this cookie name to track anonymous traffic on the site.
__utmc Google Analytics - Google Analytics uses this cookie name to track anonymous traffic on the site.
__utmz Google Analytics - Google Analytics uses this cookie name to track anonymous traffic on the site.
cookie-agreed-en-gb Drupal - Is set when the user accepts the site will store cookies on their browser.
TEXT_SIZE Drupal - This cookie will remember which accessible text size the user has selected when viewing the site.
VISITOR_INFO1_LIVE YouTube - YouTube will use this cookie to remember settings applied to the embedded player which streams video to the users browser.
PREF YouTube - YouTube will use this cookie to remember settings applied to the embedded player which streams video to the users browser.
YSC YouTube - YouTube will use this cookie to remember settings applied to the embedded player which streams video to the users browser.

We use cookies to make our website work including:
• Remembering your search settings
• Remembering if you have accepted our terms and conditions
• Remembering your preferences such as text size and layout

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:
• YouTube - Privacy Policy powers the videos on our site

Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

The tool we use is Google Analytics, you can opt out of Google Analytics cookies by visiting this page on Google.

Turning Cookies Off

All major browsers allow you to manage the cookies that they accept and store. To find out how to use these options please follow the appropriate link for you browser:
• Microsoft Internet Explorer
• Mozilla Firefox
• Google Chrome
• Apple Safari
- See more at: http://www.direct.gov.uk/managingcookies

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

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